EbLogix Professional Services Model

Pre-paid Monthly Service Contracts*

Layer 1 – Desktop Support

• Remote and/or On-Site
• Moves, adds, & changes (MAC) for traditional telephony & network administration
• Monitoring & Routine Server Updates

Layer 2 – Network Server Administration

• Assess, design, implement, & support your network, servers, applications, and workstations.
• Moves, adds, & changes (MAC) for traditional telephony & network administration
• Monitoring & Routine Server Updates

Layer 3 – Network Infrastructure

• Core infrastructure, design, implementation, & support
• WAN design and implementation
• WLAN integration and design
• Assess, design, implement, & support your network, servers, applications, and workstations.
• Moves, adds, & changes (MAC) for traditional telephony & network administration
• Monitoring & Routine Server Updates

Client Benefits

• Reduced Hourly Engineering Rates
• Predictability of cost for budgetary purposes
• Trusted partner when projects arise or the unexpected happens.
• Priority Service Response Time
• Un-used hours remain in debit account and can be rolled over month –to month

* All services provided under monthly contracts are also available on a standard time & material engineering labor rate.